Providing Cart Management Services to Abbotsford Residents.
streamlining cart management
Cart Maintenance, New Home Delivery, Cart Size Changes, Repair and Maintenance
Learn about carts. See how to order carts for a new address, book cart repairs, see tips and tricks for using your carts effectively, information about excess waste, and more.
Damaged Carts
Your cart may need repair or replacement if:
- The lid is missing or does not fully cover your recycling, compost or garbage
- The body of the cart is cracked or the wheels are missing or broken
To request a cart repair or replacement, please contact us at 604-864-5640 or carts@abbotsford.ca.
Cart Size & Type
Cart Weight Limits
Avoid exceeding weight limits to prevent cart damage and extend lifespan.
- 120 Litre: 50 kilograms (130 pounds)
- 240 Litre (Default Size): 110 kilograms (240 pounds)
- 360 Litre: 165 kilograms (360 pounds).
Curbside Cart Placement
Proper cart placement on collection day is crucial for safe and timely collection. Ensure carts are fully closed, without overflow or materials outside.
Follow these guidelines for placing your cart at the curb:
- Place wheels against the curb and the arrows on the lid pointing to the street;
- Do not block the sidewalks, roadway or bike lanes;
- Leave 1 m (3 ft) of space on all sides of your carts;
- Leave 3 m (10 ft) of clearance above your carts;
- Ensure lids are closed on all your carts; and
- Keep carts away from obstructions like parked cars, poles and utility boxes.
Cart Storage
Please store your carts in a secure location within your property boundary. They should be stored in the garage, backyard, outdoor storage unit, covered porch or balcony, side of your home or front yard. Please do not store your carts on the road or within a road allowance. It is important to note that only empty carts should be left out unsecured to avoid creating wildlife attractants. Carts containing waste should be stored inside a garage or other secure storage area.
Cart Tips
Excess Waste
All curbside material must be contained in a closed-lid cart. Overflow or loose items won’t be collected. Visit the City of Abbotsford’s Excess Waste page for more information.
Upsizing, Downsizing, Requesting New Carts and Cart Repair
Carts are available in 120L, 240L, and 360L sizes for curbside
recycling, compost and garbage
To request a cart upsize, downsize or new home cart delivery contact 604.864.5640 or email carts@abbotsford.ca and provide:
• Name, address, and telephone number
• Serial number(s) of cart(s) being exchanged
• Size of cart(s) being requested
Carts can only be exchanged once in a 12 month period for any property.
Cart Repair. Remple Disposal will repair your cart if it is damaged.
To request a cart repair contact 604.864.5640 or carts@abbotsford.ca and provide:
• Name, address, and telephone number
• Size of cart(s) being repaired
• Information about what the damage is
FAQ
Do all my carts need to be the same size?
No. You can pick what size of cart works best for you for each waste stream.
My household has too much recycling and it will not all fit inside the 360L recycling cart. What can I do?
Thank you for your recycling efforts! We recommend ensuring that boxes are flattened and plastic containers are compacted rather than placing them loose in your blue recycling cart. This is an important step in maximizing the space in your cart. If you find you still have more recycling than what will fit in your blue cart then it can be dropped off for free at a participating recycling depot.
I am a renter, how can I change my cart size?
All cart exchange requests must be submitted by the property owner. Please contact your landlord for assistance.
Do I take the carts with me when I move?
No. Each cart is equipped with radio frequency identification (RFID) tags to provide GPS location coordinates to the assigned address so it is important that the carts stay with the assigned property. When moving to a new home, leave your carts at your old home and use the carts that are already at your new home.
Can I use blue bags for my recycling?
No. Reusable containers are more environmentally friendly and create less wasteThey also take the onus off the resident to purchase the bags in order to participate in the curbside recycling program. There are post-collection health and safety impacts of film plastic recycling bags, as these bags need to be manually opened at the recycling facility in order to access the recyclable material. Plastic bags, when included in the sorting line, also negatively impact the recycling process by getting tangled in the sorting equipment, requiring a shut-down of the sorting line in order to clean the equipment. For these reasons, Recycle BC requires the City to phase out the use of single use blue bags for the collection of curbside recycling. All recycling is required to be placed loosely and unbagged in the recycling cart.
Can I still use garbage bags for my garbage?
Yes, but bagging garbage is not required. Bagged or unbagged garbage can be placed in the grey garbage cart. All types of garbage bags will continue to be accepted.
Can I put out extra bags of garbage or recycling on collection day?
No. In order to maintain efficient and safe work flows, the drivers of the collection trucks are unable to exit the vehicle at every stop. All garbage and recycling needs to be fully contained inside a cart with the lid completely closed. Overflowing carts and material placed outside of the carts will not be collected. Visit the Excess Waste page for ideas on how to manage excess waste.
Contact Us
| CART ISSUES: | 604.864.5640 |
| EMAIL: | carts@abbotsford.ca |
ABBOTSFORD RESIDENTS – MISSED COLLECTION
- Through the @Abbotsford City Services app (App Store or on Google Play)
- Submit a Request for Service
- Call 604.864.5640
